Refund policy

Free Shipping Policy:

We offer free ground shipping on all items in the 48 Contiguous United States (we are unable to ship to P.O. Boxes). Shipping to Hawaii, Alaska & Canada may be available on some items for an additional fee. Please Contact Us if you have any questions or would like to request a quote. Please check the product page to verify we can ship the item you would like to purchase.

With the exception of Heavy or Oversize items, our items ship using either UPS - United Parcel Service, FedEx - Federal Express, or USPS - United States Postal Service.

Time Sensitive & Expedited Orders:

We may be able to work with our manufacturers to reduce lead time and shipping time for some items (additional fees may apply). If you have a time sensitive order please Contact Us for a quote. It would be our pleasure to assist you in selecting items and making sure your order gets to you in time.

Freight/Truck Shipping for Heavy & Oversize Items:

Heavy and over size items are shipped by motor freight with curbside delivery. Curbside delivery means the freight company is only required to deliver the freight at curbside. If you require other accomodations, please Contact Us for assistance. Additional fees may apply.

Fine Garden & Home Products does not ship Heavy or Overweight items to Alaska, Hawaii & Canada.

Fine Garden & Home Products reserves the right bill the customer for any additional freight services that were not pre-authorized by Fine Garden & Home Products. Fine Garden & Home Products may bill you via your on-file credit card, or by invoice. Additional freight services include, but are not limited to: inside delivery, white glove service, change of delivery address, and missed delivery appointment.